Aftercare

Quality Control:

Stanford Stone are committed to providing quality products, but it should be remembered that we are dealing with a natural material and as a consequence there is likely to be a degree of variation in shade and physical appearance. We therefore try to encourage potential customers to visit our warehouse before making any purchasing decisions to view larger areas of the stock available - for this reason we no longer operate an on-line ordering service. A good quality natural floor is an investment and you should take your time and choose carefully.

Sealers & Adhesives:

If necessary, we can provide any support products needed for your project and can advise on the correct products to use depending on the application.

Delivery:

Providing the material required is in stock, most deliveries can be shipped within 5 working days.

FAQ:

What type of adhesive should I use?

Cement based tile adhesives are most suitable for stone installations using the solid bed method. For all light coloured stone it is recommended to fix with white adhesives to prevent discolouration or shadowing under the surface of the stone that can often occur as a result of a reaction between the alkaline mortar bed and minerals present within the body of the stone itself.

Do natural stone tiles require sealing?

Yes, with few exceptions, all natural stone materials need sealing - usually before and after grouting.

What does this entail?

The sealer is used to impregnate the material which then creates a protective barrier against staining.

How do I look after the tiles once they are installed?

Most stone flooring should be cleaned using a neutral PH cleaner suitable for stone. There are many of these on the market and we can offer recommendations for individual projects depending on the type of stone involved.

Are the tiles suitable for use on both walls and floors?

Many of our stone tiles can be installed on both floors and walls. The underlying substrates should be checked prior to installation for their suitability. Bear in mind most of our stone becomes thicker and heavier when the tile sizes are larger.

Are certain stones more suitable for different applications?

There are often misconceptions that certain types of stone are ‘better’ or ‘more hardwearing’ than others. This is generally not the case. The look of the stone you want is essentially more important than the type.

Which size tile should I choose?

We offer stone from the smallest mosaics to very large slabs, so there are no limits to your choice. Please note that large tiles often make an area look bigger and rectangular format tiles tend to give a room a direction whereas a square format tiles will not. Also consider laying square tiles ‘on the diagonal’ to make a room space look larger.

What type of finish should I choose?

The style of the property or the 'look' you are trying to create should reflect your decision here. A smooth ‘honed’ stone or a ‘polished’ stone can create a modern or classic feel. Whereas a ‘riven’ slate or an ‘antique’ stone will give a more traditional or rustic look.

What colour should I choose?

Natural stone offers a wide spectrum of colour shades so the choice is endless! From stones that are reasonably plain and uniform to others that offer extensive tonal variation. Like any other material the lighter, plainer stones tend to be less forgiving for cleaning purposes than those that are a slightly darker and more mottled in shade.